Japanese Acetate Handmade Eyeglasses with Spring Hinge Designer Classical Square Men Glasses
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
A Buyer's Warning: Glitches, Overcharges, and a Customer Service Nightmare ⚠️
I'm writing this as a warning to other potential buyers. My experience trying to use a simple promotion turned into an absolute nightmare due to their website glitches. After being overcharged, I reached out to customer service hoping for a simple fix, but what I got was pure frustration. It left me feeling that this company is "Dishonest, doesn't honor promos. Makes it impossible to collect offer when the site is full of glitches. No customer Service 24 hours, no agent. Unprofessional." I felt I had to share my conversation to show others what they might be getting into.
Customer: Your website glitched during the BOGO offer and charged me for both pairs of glasses. I need a credit for the second pair. CS Rep: I apologize for the technical issue. To receive the promotional price, you will need to return both pairs and then reorder them. Customer: That makes no sense. The glasses are correct. Why can't you just credit my card back for the pair that should have been free? That’s the simple solution. CS Rep: I understand your frustration, but our policy requires a return and re-purchase to properly apply the discount. I cannot issue a direct credit. Customer: This is ridiculous. You admit it's your mistake but offer an impossible solution. You've lost a customer. I will NOT return and I do NOT recommend you. CS Rep: I am very sorry we couldn't resolve this to your satisfaction.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Nightmare to Dream: How This Company Restored My Faith in Online Shopping! ✨
It's truly amazing how finding the right pair of glasses can completely transform your daily comfort and style. Many of you have been asking about the specific pair I've been wearing, and I'm excited to finally share the details. The exceptional quality and timeless design come from this incredible Handmade Japanese Acetate Eyewear. The difference is in the details—from the premium, lightweight feel of the acetate to the durable spring hinges that provide a perfect fit all day long. They aren't just glasses; they're a statement of craftsmanship and elegance. I was so close to giving up on buying glasses online forever. 😤 My previous experience with another company was a complete nightmare. Their website glitched during a promotion, causing me to be overcharged. When I contacted their customer service for a simple fix, they offered an absurd solution: return everything and reorder. It was incredibly frustrating and felt so dishonest. I was left with the wrong charge and a feeling of being completely ignored. 😭
Honestly, I was hesitant to try again. 🤔 But a friend, who always has the most stylish frames, swore by Mozaer.com. She said their process was seamless and the quality was top-notch. Given my recent disaster, "seamless" sounded like a dream, so I decided to give it one last shot.
My experience completely matched one of the reviews I saw, which said: "I am leaving a five star review in accordance with the ease of ordering and the virtual help i received online from Nicole, when I had a question. So far so good. I have ordered before and was very pleased with my glasses and I’m sure I will be again."
And they were absolutely right! The entire process on Mozaer.com was smooth as silk. The website was intuitive, the prices were fantastic, and my glasses arrived faster than expected. The quality is simply stunning—they feel sturdy and look so much more expensive than they were. ✨ I was so impressed that I even started browsing their collection of reading eye glasses for women for my mom. Based on my experience, I know she'll be just as happy. What a refreshing change! Mozaer.com has definitely restored my faith in online eyewear shopping. Highly recommended! 😃
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